Privacy Policy

Effective Date: April 30, 2025
Texas Trim Clinic
Website: https://txtrimclinic.com
Email: info@txtrimclinic.com

 

1. Overview

Texas Trim Clinic respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data, especially in compliance with mobile messaging regulations and third-party platforms like Boulevard and Twilio.

By accessing our website, scheduling services, or opting in to SMS communications, you agree to the terms outlined below.

 

2. Information We Collect

We may collect the following types of information:

  • Personal Identifiers: Name, phone number, email address, date of birth

  • Health Information: Voluntarily submitted during appointments or consultations

  • Appointment & Transaction Data: Services booked, dates, payment methods

  • Device & Technical Info: IP address, browser, mobile device ID, etc.

 

3. How We Use Your Information

Your data is used to:

  • Book, manage, and confirm appointments via Boulevard

  • Send SMS or email communications using Twilio

  • Deliver marketing messages (if you’ve opted in)

  • Provide customer service and support

  • Improve our services and website experience

  • Comply with applicable laws and carrier requirements

 

4. SMS Communications & Consent

We send transactional and marketing SMS messages to clients who opt in. These may include:

  • Appointment confirmations, reminders, and updates

  • Post-visit follow-ups

  • Promotional offers and news

Message Frequency:

Varies based on your activity and preferences.

Carrier Compliance:

  • Message and data rates may apply.

  • Carriers are not liable for delayed or undelivered messages.

  • Short code and long code messaging are managed in compliance with CTIA and TCPA standards.

Opt-In:

You must explicitly consent to receive SMS messages by:

  • Checking a box during booking

  • Signing up via web forms

  • Confirming opt-in via text

Opt-Out:

You can cancel SMS messages at any time by replying STOP.
To re-subscribe, reply START or contact us at info@txtrimclinic.com.

 

5. Use of Boulevard & Twilio

We partner with:

  • Boulevard for secure appointment booking, customer profiles, and payments

  • Twilio for reliable, compliant SMS communications

These providers have access only to the data necessary to perform their services and are contractually bound to protect your privacy and comply with applicable regulations.

 

6. Mobile Device Data

When you access our services via mobile:

  • We may collect anonymized device and usage data to improve your experience.

  • We do not track location or use your data for third-party advertising.

  • All mobile interactions adhere to carrier messaging guidelines and data protection laws.

 

7. Data Security

We maintain strict security protocols, including:

  • Encrypted data storage

  • Limited access controls

  • Secure third-party integrations

Despite our efforts, no platform is 100% secure. If a breach occurs, you will be notified in accordance with applicable laws.

 

8. Your Privacy Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data (unless required for legal purposes)

  • Opt out of SMS and marketing at any time

  • Request information on how your data is used

To exercise any of these rights, contact us at info@txtrimclinic.com.

 

9. Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect personal data from children under 13.

 

10. Changes to This Policy

We may update this Privacy Policy at any time. The updated version will be posted at https://txtrimclinic.com/privacy-policy with the revised effective date. Continued use of our services means you accept the new terms.

 

11. Contact Us

If you have questions or concerns about this policy, please reach out:

Texas Trim Clinic
📧 info@txtrimclinic.com
🌐 https://txtrimclinic.com